Please read this carefully because it sets out the terms of a legally binding agreement between you and Syntoniq, Inc. By using our services, you agree to these conditions.
Index to sections:
- Access and use
- Personal subscription services and temporary access passes
- Renewal and cancellation of personal subscriptions
- Who your personal subscription contract is with
- User generated content
- Third party sites and services
- Our responsibilities to you
- Choice of law and jurisdiction
- Content ownership
- Corporate information
- Changes to terms and conditions
This page sets out the terms and conditions on which you may use the Syntoniq.com website. We only make these terms and conditions available in the English language. Except where we state otherwise in Section 8, references in these terms and conditions to “Syntoniq” (or “we”, “us” or “our”) refer to the company operating Syntoniq.com. See Section 13 below for our corporate information. These terms apply in different ways depending on what type of user you are, as follows:
These terms apply to your use of Syntoniq.com and all our content irrespective of the delivery platform or device you use to access it. By accessing Syntoniq.com you are agreeing to these terms and conditions. If you do not agree with the terms and conditions you should not use Syntoniq.com or any of our content and should cancel any subscription in accordance with your cancellation rights (see Section 6 below). If you have any questions please contact email@example.com. We strongly recommend that you read these terms and conditions in their entirety.
Users with access under an organization’s subscription agreement:
Your continued access is primarily governed by the subscription agreement of the organization through which you are able to use the Syntoniq.com website. Sections 4 to 6 below are not applicable to such users. The remaining terms and conditions apply to your use of the Syntoniq.com website or any of our content. By accessing Syntoniq.com you are agreeing to these terms and conditions. If you do not agree with these terms and conditions, then you should not use Syntoniq.com or any of our content.
These terms and conditions replace all previous terms and conditions for Syntoniq.com. Syntoniq may update these terms and conditions for legal or regulatory reasons, or to reflect changes in our services or business practices. We will provide notice of any significant changes in Section 14 below. You should regularly check Section 14 to see if any changes have been made. If you are a Syntoniq.com subscriber, any changes to our terms and conditions will become effective from the date of your next payment following the change unless we notify you otherwise. If you are not a Syntoniq.com subscriber, any changes will become effective as soon as we post them on Syntoniq.com. We may in exceptional circumstances cease to publish Syntoniq.com, or cease to provide subscription services. We will give you at least 90 days’ notice of this, if possible. If we do so, then we will have no further obligation to you, unless you are a personal subscriber in which case we will offer you a refund of the unexpired period of your paid subscription. See Section 5 for details.
2. Access and Use
Please read our Copyright Policy that summarizes how you are allowed to use our content. You agree that you will comply with our Copyright Policy . Organizations that may be using our content without the appropriate permissions may approach us with a view to discussing the purchase of a license to legitimize that use.
The amount and types of content that you can view, and the platforms on which you can view them, depend on what type of user you are and what type of subscription (if any) you have. We can vary the access rights of registered users who are not accessing through a paid subscription at any time at our discretion.
On registration, you must provide Syntoniq with accurate, complete registration information and it is your responsibility to update and maintain changes to that information on the applicable Syntoniq.com registration or subscription pages. Syntoniq is entitled to rely on any information you provide to us.
Each registration is for a single user only. On registration, you will choose a user name and password (“ID”). You are not allowed to share your ID or give access to our content through your ID to anyone else. Syntoniq does not allow multiple users on a network or within an organization to use the same ID. Syntoniq may cancel or suspend your access to Syntoniq.com if you share your ID without further obligation to you. You may not create additional registration or subscription accounts for the benefit of others or with the aim of avoiding our use of IDs to control access to and use of Syntoniq.com.
You are responsible for all use of Syntoniq.com made by you or anyone else using your ID and for preventing unauthorized use of your ID. If you believe there has been any breach of security such as the disclosure, theft or unauthorized use of your ID or any payment information, you must notify Syntoniq immediately by e-mailing us at firstname.lastname@example.org. We recommend that you do not select an obvious user password (such as your name) and that you change it regularly.
If you provide Syntoniq with an email address that will result in any messages Syntoniq may send you being sent to you via a network or device operated or owned by a third party (e.g. your employer or college) then you promise that you are entitled to receive those messages. You also agree that Syntoniq may stop sending messages to you without notifying you.
If you are a registered user of or subscriber to Syntoniq.com then you may choose to use Syntoniq.com’s “Remember me” log in feature that enables you to be logged in automatically to Syntoniq.com whenever you visit Syntoniq.com without having to manually log in each time. We recommend that you do not enable this feature on any computer that is or may be used by anyone other than you in order to prevent unauthorized access by third parties to both your subscription details and features of Syntoniq.com personal to you.
4. Personal Subscription Services
We offer subscription services through Syntoniq.com and recommend that you read our Frequently Asked Questions for more details and before purchasing a subscription.
Types of subscription:
There are two types of subscription, Individual and Corporate. Individual subscription is for individual Users who want to take any Tests on Syntoniq.com. An individual subscription refers to the ability to take any test on Syntoniq.com as an individual User. An individual User can take the test they have purchased just one time. Once they complete the test and analysis reports are generated, they cannot re-do the test. To re-do the test or take additional tests they need to pay as if they are purchasing a new test.
Corporate Subscriptions are mainly in the form of licensing the product for other people to take the tests. Corporate Users are typically either Financial Advisory firms or Employers who seek to understand their clients or employees respectively.
Syntoniq reserves the right to vary the amount of content and types of service that it makes available to different categories of user. If you are a sabeinsight.org subscriber, any reduction in the scope of your subscription will take effect only after we have given you at least 30 days’ notice, and will apply from the date of your next payment following that 30-day period.
Syntoniq will try to process your subscription promptly but does not guarantee that your subscription will be activated by any specified time. By submitting your payment and other subscription details, you are making an offer to us to buy a subscription. Your offer will only be accepted by us and a contract formed when we have successfully verified your payment details and email address, at which point we will provide you with access to your subscription. Syntoniq reserves the right to reject any offer in its discretion, for any or no reason.
when you purchase a subscription, you must provide us with complete and accurate payment information. By submitting payment details you promise that you are entitled to purchase a subscription using those payment details. If we do not receive payment authorization or any authorization is subsequently cancelled, we may immediately terminate or suspend your access to your subscription. In suspicious circumstances we may contact the issuing bank/payment provider and/or law enforcement authorities or other appropriate third parties. If you are entitled to a refund under these terms and conditions we will credit that refund to the card or other payment method you used to submit payment, unless it has expired in which case we will contact you.
the subscription price will be made clear to you on our sign-up pages or otherwise during the sign-up process and may vary from time to time or by country. You agree to pay the fees at the rates notified to you at the time you purchase your subscription. For certain subscriptions you can take out either an annual or monthly (or other frequency we offer) subscription. Other subscription services may only require a one-off payment. You can also take out any other fixed term or payment frequency that we may offer from time to time. The currency in which your subscription is payable will be specified during the order process, depending on the service and your country of residence. Eligibility for any discounts is ascertained at the time you subscribe and cannot be changed during the term of your subscription. We will always tell you in advance of any increase in the price of your subscription and offer you an opportunity to cancel it if you do not wish to pay the new price.
where we provide a trial subscription, we will inform you of the full subscription price that is payable after the trial period. Please note that no more than one trial subscription per subscriber is allowed in any twelve month period. We reserve the right to cancel any trial subscription immediately, without refund, if we become aware that the subscriber has already had another trial subscription in the previous twelve months.
if we incorrectly state a price to you whether online or otherwise, we are not obliged to provide you with a subscription at that price, even if we have mistakenly accepted your offer to buy a subscription at that price, and we reserve the right to subsequently notify you of any pricing error. If we do this, you may cancel the subscription without any obligation to us and we will refund you any money you have paid us in full, or you may pay the correct price. If you refuse to exercise either of these choices then we may cancel your subscription and will refund you any money you have paid us in full. We will always act in good faith in determining whether a genuine pricing error has occurred.
in addition to any subscription fees you pay, you are responsible for paying any internet connection or other telecommunications charges that you may incur by accessing Syntoniq.com or using the services available on it. For example, if you use any of our mobile services then your network operator may charge you for data or messaging services.
5. Renewal and Cancellation of Subscriptions
If you chose to pay monthly, your subscription will continue until you tell us that you no longer wish to receive it, in which case you will stop paying the monthly fees. We will notify you at least 14 days in advance of any changes to the price in your subscription that will apply upon next monthly renewal. Please see the “How to cancel” section below for details of how to cancel your monthly subscription. If you chose to pay annually, at least 14 days before each renewal you will be sent a reminder notice stating the rate that will apply for the renewal period. Unless you notify us before the end of your annual subscription period that you no longer wish to receive it, your annual subscription will renew for another year. We will charge the subscription using the same card or other payment method that you previously used.
Initial cancellation period:
By placing your order you agree that we may start your subscription immediately upon our accepting your order. This means that you are not entitled to a refund if you change your mind after we have provided you with access to your subscription.
Subsequent cancellation of your subscription:
Except as set out in the previous section, you do not have any right to cancel your subscription or any part of it until the end of your then current subscription period. Although you may notify us of your intention to cancel at any time, such notice will only take effect at the end of your then current subscription period, and you will not receive a refund (except in the limited circumstances set out in these terms).
How to cancel:
You may notify us of your wish to cancel your subscription by contacting our Customer Services team at email@example.com or by using the cancellation services provided via your account pages. Upon cancellation, we will show the amount of refund due to you and if you agree, we will go ahead with the cancellation and refund the agreed amount. Our refund calculations are subject to change and we reserve the right to make those changes without notice.
Cancellations by us:
Syntoniq reserves the right to suspend or terminate your subscription if you breach these terms and conditions, with or without notice and without further obligation to you. We may also suspend or terminate your subscription if we are prevented from providing services to you by circumstances beyond our control. If we terminate your subscription for any reason and/or permanently cease publishing Syntoniq.com or cease to provide subscription services then, unless there are exceptional circumstances, we will provide you with a pro rata refund to your credit card. This means that we will refund you with any amounts that you have paid us in advance that relate to any remaining and unexpired period of your subscription.
Cancellation of your registration:
If you are a registered user, but not a subscriber, then Syntoniq reserves the right to suspend or terminate your registration at any time, with or without notice and without further obligation to you. If you would like to cancel your registration then please contact our customer services team at firstname.lastname@example.org.
6. Who Your Personal Subscription Contract is with
If you buy a Syntoniq.com subscription then you will be contracting with Syntoniq, Inc. whose principal place of registration is at Delaware.
7. User Generated Content
Syntoniq.com may include comments sections, blogs and other interactive features that allow interaction between users and between users and Syntoniq team (we call these “Forums”). We call the information posted to these Forums by users “User Generated Content” or “UGC”. Currently, we do not have such facility and at the time of setting them up, we will update this section regarding UGC policy.
8. Third Party Sites and Services
Syntoniq.com may contain links to other Internet websites or online and mobile services provided by independent third parties, including websites of our advertisers and sponsors (what we call “Third Party Sites”), either directly or through frames. Third Party Sites may be co-branded with Syntoniq and so include Syntoniq’s trademarks.
Syntoniq.com may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on Syntoniq.com complies with international and national law. Syntoniq is not responsible for any error or inaccuracy in advertising or sponsorship material.
Copyright in any software that is made available for download from Syntoniq.com belongs to Syntoniq or its suppliers. Your use of the software is governed by the terms of any license agreement that may accompany or be included with the software. Do not install or use any of this software unless you agree to such license agreement. Syntoniq is not responsible for any technical or other issues that may happen if you download third party software.
9. Our Responsibilities To You
A summary of what this section means: this section is important and you should read it carefully. It makes clear to what extent, if any, Syntoniq accepts responsibility (liability) to you for your use of Syntoniq.com or in respect of any third party products or services that we refer to or link to on Syntoniq.com. Unless you are a subscriber to Syntoniq.com, we accept no financial responsibility to you arising from your use of Syntoniq.com. If you are a personal subscriber to Syntoniq.com, we limit our financial responsibility to you arising from your use of Syntoniq.com to the price you paid for your subscription.
In no circumstances do we accept responsibility for your use of Third Party Sites or in respect of any Third Party Products. By Third Party Sites we mean websites, online or mobile services provided by third parties, including websites of advertisers and sponsors that may appear on Syntoniq.com. By Third Party Products we mean products or services provided by third parties.
Although this means that we accept very little in the way of financial responsibility for your use of Syntoniq.com, we think this is fair on the basis that you can view certain content and services free-of-charge, and the cost of a subscription for additional access rights is relatively inexpensive. It is not commercially possible for us to accept more responsibility for your use of Syntoniq.com than set out in this Section 9 taking into account that we permit you to use Syntoniq.com for no or a relatively inexpensive cost.
Limitations of Syntoniq content:
The Syntoniq content (including any information we publish regarding Third Party Products) is only for your general information and is not intended to address your particular requirements. In particular, the Syntoniq content, including UGC and any other content provided by third parties and distributed by Syntoniq.com, does not constitute any form of advice, recommendation, representation, endorsement or arrangement by Syntoniq. It is not intended to be and should not be relied upon by users in making (or refraining from making) any specific investment, purchase, sale or other decisions. Appropriate independent advice should be obtained before making any such decision, such as from a qualified financial adviser.
Any agreements, transactions or other arrangements made between you and any third party named on (or linked to from) Syntoniq.com are at your own responsibility and entered into at your own risk. Any information that you receive via Syntoniq.com, whether or not it is classified as ”real time”, may have stopped being current by the time it reaches you.
What we promise:
Syntoniq promises to develop and operate Syntoniq.com with reasonable skill and care and will use reasonable efforts to promptly remedy any faults of which it is aware.
What we do NOT promise:
Syntoniq does not provide any other promises or warranties about Syntoniq.com and the Syntoniq Analysis. Syntoniq.com and Analysis are provided on an “as is” and “as available” basis. This means that Syntoniq does not make any promises in respect of Syntoniq.com or the services and functions available on or through Syntoniq.com or of the quality, completeness or accuracy of the information published on or linked to from Syntoniq.com other than as expressly stated above.
The above disclaimers apply equally to your use of Syntoniq.com and all Syntoniq.com generated content. Without limiting the above, Syntoniq is not liable for matters beyond its reasonable control. Syntoniq does not control third party communications networks (including your internet service provider), the internet, acts of god or the acts of third parties.
Our financial responsibility to you:
You agree that if we are in breach of these terms and conditions, we will only be responsible to you for any damages that you incur arising out of your use of Syntoniq.com or the Syntoniq.com generated Content (to the extent that Syntoniq’s liability is not otherwise excluded by this section 9) as follows:
If you incur any loss as a result of using Syntoniq.com outside the scope of these terms and conditions, Syntoniq accepts no responsibility (liability) to you for this.
You will be responsible for all claims, liabilities, damages, cost and expenses suffered or incurred as a result of your breach of these terms and conditions.
Syntoniq will not be responsible to you for any loss or damage suffered by your business, such as lost data, lost profits or any business interruption.
If you have a subscription then you may terminate your subscription immediately in writing to Syntoniq if Syntoniq.com is unavailable or inaccessible to you for either (a) more than 3 consecutive days during your subscription; or (b) more than 5 days in a 30 day period, as a result of the fault or failure of Syntoniq, in which case we will refund you any amount that you have paid to us in advance that relates to any period which was still to run on your subscription. You may instead at your option receive a renewal to your subscription free-of-charge at the point of renewal.
The limitations of liability in this section 9 apply for the benefit of Syntoniq, its affiliates, including those listed in section 6 and all of their respective officers, directors, employees, agents or any company who we transfer our rights and obligations to in accordance with these terms and conditions. To the full extent permitted by law you acknowledge and agree that our third party content and data suppliers have no liability whatsoever to you in respect of any of their data supplied to you as part of the our content.
10. Choice of Law and Jurisdiction
If you are a user whose principal address or principal use of Syntoniq.com occurs in any jurisdiction other than the United States then these terms and conditions will be subject to Delaware law. In this case, to the extent possible in the applicable jurisdiction, both you and we agree that the courts of Delaware will (subject to the final paragraph in this Section 10) have non-exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these terms and conditions.
If you are a user whose principal address or principal use of Syntoniq.com occurs in the United States then these terms and conditions will be subject to the laws of the State of Delaware, without regard to its conflict of law’s provisions. In this case, to the extent possible in the applicable jurisdiction, both you and we agree that the courts of the State of Delaware will (subject to the final paragraph in this Section 10) have non-exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these terms and conditions.
You may not license or transfer any of your rights under these terms and conditions. We may transfer any of our rights or obligations under these terms and conditions to any company within the Syntoniq group of companies but if we do so we will ensure that any company to whom we transfer our rights or obligations will continue to honor your rights under them.
If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these terms and conditions, which will remain in full force and effect.
Failure by either party to exercise any right or remedy under these terms and conditions does not constitute a waiver of that right or remedy. Headings in these terms and conditions are for convenience only and will have no legal meaning or effect.
These terms and conditions constitute the entire agreement between you and the Syntoniq relating to your use of the Syntoniq.com website. They supersede all previous communications, representations and arrangements, either written or oral.
Syntoniq.com is best viewed with one of our supported browsers which are Chrome, Firefox and IE 11. Any payment information you send to us over the Internet is encrypted using 128 bit Secure Socket Layer technology. SSL is currently the preferred method to securely transfer credit card data over the Internet.
12. Content ownership
All Syntoniq Content belongs to Syntoniq or its licensors who own all intellectual property rights (including copyright and database rights). No intellectual property rights in any Syntoniq content are transferred to you. ”Syntoniq” and ”Syntoniq” are registered trademarks and you may not use them without written permission from Syntoniq. You are permitted to use our content only as set out in our Copyright Policy.
13. Corporate Information
Syntoniq, Inc. is the publisher of the Syntoniq.com website, and its corporate details are as follows: registered office address is 1201 Orange Street, #600, Wilmington, Delaware, DE 19899 and the postal address is: 340 S Lemon Avenue #9565, Walnut, CA 91789.
14. Changes to Terms and Conditions
These terms and conditions were published on Jan 1, 2017.